After Sales Services
At Electronic House we recognize that various unpredictable scenarios could occur when it comes to electronic products. This is why we are constantly upgrading and improving, not only our products, but also our customer service. Our customer service are ready to help with issues like defective items, initial product setup, configuration, troubleshooting as well as replacement or return of the product. Our agents will receive your queries, delivery requests, complaints and sales orders in a timely manner. In case of the malfunction or failure of a product, we will set an appointment within 48 hours to fix the problem. Our main technical service has more than 50 highly skilled technicians ready to fix any problem. Our customer service agents will follow up with the customer after the problem is fixed and receive feedback so we can constantly improve our services. Our service center is in 93 Masr wa el Sudan Street, Hadyek El Obba.