Refund policy

🔁 Return Policy – Electronic House

At Electronic House, we offer you a hassle-free and flexible return policy to ensure your complete satisfaction with every purchase.

✅ Return Period:

You may return your product within 14 days from the date of delivery.

You are eligible for a full refund or exchange for another product.

The product must be unused and in its original condition, with all tags and packaging intact.

📋 Return Conditions:

The item must be unused, in its original condition, and include all labels and original packaging.

A receipt or proof of purchase is required.

The return request must be submitted within 14 days of receiving your order.

🔁 How to Return:

You can initiate your return request through our website.

Or contact our customer service hotline at 19265, and our team will assist you step by step.

We will provide you with a free return shipping label to make the process easy.

💸 Refund Policy:

We will notify you once we receive and inspect the returned item.

If approved, your refund will be issued to your original payment method.

You will receive the full refund amount, excluding any shipping charges (if applicable).

🔁 Exchanges:

You can exchange any unused product in its original condition for another item.

Please make sure you have your proof of purchase or order date.

🛠 Damages & Issues:

Please inspect your order immediately upon delivery.

If the product is defective, damaged, or incorrect, contact us right away.

We’ll review the issue and take swift action to resolve it.